Let's find the right routine for you



Whether you're caring for your face, body or hair, explore our frequently asked questions to find the products that best suit your need

I'm new to Āe Botanicals. Where should I start?

If you're new to Āe Botanicals, start by identifying your main skin concern,whether that's sensitive skin, barrier support or dry skin. From there, we recommend beginning with a simple routine Universal Cleanser, Dawn Glow Day Serum and Universal Moisturiser before building your collection as your skin's needs evolve

What are your best-selling products and how would they help me?

Some of our most loved products include the Love & Nurture Oil, Dawn Glow Day Serum and Universal Moisturiser.

They're a wonderful place to start if you're looking to hydrate, nourish and care for your skin while building a simple everyday routine.

Are your products suitable for young and mature skin?

Yes. Our products are thoughtfully crafted for a wide range of skin types and ages. Whether you're just beginning your skincare journey or looking to care for mature skin, you can build a routine based on your skin's individual needs rather than your age

My skin is very sensitive. I'm not sure where to begin?

If you have sensitive skin, we recommend starting with a simple routine using our Universal Cleanser, Dawn Glow Day Serum and Universal Moisturiser. Introduce one product at a time and allow your skin time to adjust before adding more to your routine.

I have acne-prone skin. Are your products suitable for me?

If your skin is acne-prone, less is often more. We recommend keeping your routine simple and gentle. Use our Nurture Me Blend as a face mask 1–2 times a week, cleanse with our Universal Cleanser as part of your daily routine, and apply our Universal Moisturiser morning and night to help leave your skin feeling hydrated, comfortable and cared for. If you have severe or persistent acne, we recommend consulting your doctor or dermatologist for personalised advice

My skin is so dry. What do you recommend?

If your skin feels dry, we recommend focusing on hydration and nourishment. Use your Universal Cleanser as needed, followed by one drop of Dawn Glow Day Serum and two pumps of Universal Moisturiser as your daytime routine. In the evening, apply two pumps of Golden Glimmer Night Serum blended with one pump of Universal Moisturiser to leave your skin feeling hydrated, nourished and comfortable

Can women and men use your products?

Absolutely. Our products are thoughtfully crafted for all genders and a wide range of skin types. Rather than focusing on whether you're a woman or a man, we recommend choosing products based on your individual skin concerns, goals and daily routine.

  • Refill Soon

  • 100% New Zealand

  • Glass Packaging

  • Toxic Free

  • Paraben Free

  • Natural Certified